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Control codes doesn't work after my latest Office upgrade, how do I fix that?

Some of our customers experience that the Control codes aren't exchanged with information, when creating a document. The problem occurs after upgrading Office.

This matter is a bug that Microsoft is working to solve.

However, until then you can downgrade your Office to a version prior to build 1705 and 1706.

Here are instructions to do so are here:

https://support.microsoft.com/en-us/help/2770432/how-to-revert-to-an-earlier-version-of-office-2013-or-office-2016-clic

Here is more more info on when each version was released: https://support.office.com/en-us/article/Version-and-build-numbers-of-update-channel-releases-ae942449-1fca-4484-898b-a933ea23def7#bkmk_bydate

Those of you who don't use Office click-to-run, should uninstall Office using Control Panel>Programs>View installed updates. Search for KB4011052 and uninstall it. Restart your computer afterwards.

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This is only a temporary solution, since the version with the bug will be re-installed next time you run Windows Update.

We are currenty working to solve this problem, but until then this is the only solution.

 

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